Delivery

 

PRODUCT AVAILABILITY

Anari Lingerie stock a large range of bras and lingerie and your orders will be processed as soon as received. However with the popular sizes and colours, stock may be limited and will be dispatched as soon as replenishment stock has been received. This is generally within a few days of orders being placed.

From time to time some styles will be temporarily unavailable from our suppliers, which will therefore affect our ability to supply you as quickly as we like. In this event we will advise you by return email of the anticipated delivery date, allowing you the option to change or cancel your order.

DELIVERY

All orders are processed immediately during business hours or should orders be placed outside business hours they are processed on the next business day. All goods in stock should be received within 7 days. Delays are only incurred when not all stock is available any anticipate delays you will be notified via email or phone of the anticipated delivery time. All goods will be sent by Australia Post Express Post unless otherwise requested. 

Orders within Australia will be via Express Post at a flat rate of $9.95per order.

This method of delivery ensures guaranteed next business day delivery within the Express Post. Express. Basic tracking information for Express Post items is available online via Track my item tool.

For Express Post or orders to be sent internationally, please contact us for a postage quote which will be based on size and weight.

For Gift Vouchers there is no postage fee.


RESPONSIBILITY

Anari Lingerie cannot take responsibility for loss or theft of parcels where shipping method without insurance is chosen. Express Post parcels can only be compensated up to $50 for loss or theft according to Australia Post policy and it is at their discretion whether compensation will be granted.

If you are returning goods to Anari Lingerie please retain all receipts for proof of postage in the unlikely event that the parcel is not delivered. We are unable to exchange, refund or credit any goods that have not been received by us.


RETURNS POLICY

We are happy to exchange bras and briefs and non-hosiery lingerie items for different sizes if you choose the wrong size, or change your mind.

Unfortunately we cannot accept the return of any hosiery items purchased whether it is because of incorrect size or colour choice. Please choose your hosiery wisely.

Please click here to read our Exchange Policy.